We’re Here to Help
Contact Our Caring Team
Questions about your Christmas tree, wreath, or delivery? Reach out—our friendly team is ready to assist you and ensure your holiday is stress-free and joyful.
We’re Here to Help
Naven, Ontario
418-928-0774
info@treedrop.ca
Frequently Asked Questions
How do I place an order for a Christmas tree or décor?
Ordering is easy—just visit our Shop page, choose your desired products, and follow the simple checkout process. You can select your preferred delivery date during checkout.
If you need help, our team is happy to assist.
When will my order be delivered?
We offer flexible delivery slots throughout the holiday season. After booking, you’ll receive a confirmation email with your delivery date and time window.
We strive to deliver on your chosen date and will notify you if there are any changes.
How do I care for my fresh Christmas tree?
Keep your tree fresh by placing it in water as soon as possible and keeping it away from heat sources. We provide care tips with every delivery to help your tree last through the season.
Still have questions? We’re always happy to offer guidance.
Can I request a specific delivery time or special instructions?
Yes! When booking your delivery, you can add special requests or instructions. We do our best to accommodate your needs for a smooth experience.
For urgent or unique requests, please reach out to our support team.
We’re Here to Help
Have a question about your Christmas tree delivery, festive décor, or a special request? Our caring team at Tree Drop is dedicated to making your holiday experience seamless and joyful. Let us know how we can assist you—your satisfaction is our top priority.